Shipping & Returns
We strive to get your swimwear to you as soon as possible. Following credit authorization and verification your order will be shipped out within 48 hours. Once your order has been shipped we will send you a shipping confirmation.
The shipping confirmation email will include a tracking number allowing you to track your package every step of the way.
All orders are shipped through FedEx via economy mail or priority mail depending on the shipping option you select at check-out. Shipping transit times begin once your order has been shipped. We ask to allow up to 48 business hours to package and ship your order.
Shipping Transit Time:
To ensure that your package is properly delivered and you receive shipment within the specified time frame, please make sure your address is fully entered and correct. Use correct abbreviations and have spaces inserted properly. If your order says delivered and you did not receive it, you must contact your local post office. Genesis Swimwear does not issue refunds for packages that state being delivered.
Free Shipping promo does not apply to international orders. International delivery times are not guaranteed due to the possibility of delays caused by the customs clearance process. Depending on destination country it can take up to 3-7 business days for packages to be delivered. International shipments may be subject to import taxes, duties, and customs fees, which are levied once your package reaches the country of destination, and are the sole responsibility of the customer.
Return & Exchange Policy
Unfortunately, for hygienic reasons all sales on swimwear/underwear are final. If you wish to change the style or size of your swimsuit, you will be charged a 10% restocking fee for your original item. All exchanges must be done within five (5) days of purchase.
Please allow five (5) to seven (7) business days for processing of exchange. Customer is responsible for all shipping fees for exchanges.
No exchanges or refunds will be facilitated for sale items. ALL SALES ITEMS ARE FINAL.